Booking Information

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This page is a planning checklist for travellers considering a private China tour with Tailor China Tour. It is not a quotation for a specific order or your final travel contract. Ask for the written proposal and applicable booking terms for your chosen arrangements before paying. Nothing in this checklist is intended to exclude applicable mandatory consumer rights.

Start with a clear travel brief

Email travel@tailorchinatour.com to share your intended dates, group size, interests and preferred pace. Contact details are also available on the trip enquiry page. Mention any accommodation preferences, existing reservations and requirements that could affect the plan. If your route is undecided, explore the destination directory first. An enquiry is a starting point for discussion; do not treat an example itinerary as confirmation of availability or a completed booking.

Review the written itinerary and quotation

Request a dated proposal showing the route, overnight locations, proposed visits and transport between destinations. Check the start and finish points, the travellers covered and the accommodation descriptions. Ask which arrangements are confirmed and which still require confirmation. Request the quotation currency, validity period and any conditions attached to the offer. Recheck availability and the final amount if you decide after the stated validity period.

Distinguish included and excluded arrangements

Ask for a clear written list of inclusions, exclusions and optional choices. Check meals, entrance arrangements, guides, transfers, accommodation and transport against that list rather than photographs or category descriptions. Identify personal expenses and independently booked services separately. If an experience is essential to your decision, ask for its proposed arrangement to be recorded explicitly; do not assume it appears in every tour.

Confirm payment details safely

Before sending funds, request an invoice or payment request identifying the booking, amount, currency, payee and purpose. Confirm the available payment channel, payment schedule and any transaction charges in writing; this page does not establish them. Check the recipient details carefully. If payment instructions change or a message seems unusual, verify through a previously established contact method before proceeding. Keep the invoice, written confirmation and payment receipt together.

Understand changes before agreeing

Ask how a requested change to dates, travellers, hotels or the itinerary would be assessed. Request an explanation of any availability constraints, revised arrangements and additional or reduced amounts before accepting a change. Do not assume that every booking can be altered freely. Ask for the updated proposal and confirmation so that everyone is working from the same version.

Request cancellation and refund conditions

Before booking, request the cancellation conditions and applicable schedule for your particular arrangements. Ask how any supplier costs already incurred would be identified and how a refund request would be assessed and processed. Confirm the relevant communication method and expected handling steps in writing. Do not assume free cancellation or a guaranteed refund where these have not been agreed. Retain the terms supplied with your booking.

Check hotels and transport carefully

Review the proposed hotel location, room configuration, nights and any named room category. For flights, trains or other transport, check the proposed service, class, endpoints and transfer arrangements. Explain any existing independent bookings so connections can be discussed realistically. Ask how availability-related alternatives would be communicated and agreed rather than treating an illustrative hotel or transport description as a confirmed reservation.

Discuss special requirements early

Share dietary preferences, relevant access requirements, children’s ages and other practical needs during the enquiry. Ask what can be arranged and request written confirmation of any requirement that is important to your participation. Do not assume a preference can be met simply because it was mentioned. Check the activities described in the proposal against the needs of everyone travelling.

Prepare for departure

Check official travel-document and entry information relevant to your own circumstances, and review carrier requirements before departure. Ask which booking documents and contact details you should carry. Use the travel guides as planning background, not a substitute for current official information. Consider suitable travel insurance independently and check its wording; do not assume insurance is included unless your written arrangements expressly say so.

Raise questions and keep contact details handy

Before travelling, ask which contact method to use for itinerary questions or problems during the journey. If something differs from the agreed plan, describe the issue promptly, keep relevant records and ask what next steps are available. For planning enquiries, contact travel@tailorchinatour.com or +86 18213964223. The published contact location is Binjiang, Hangzhou, China; this does not establish an appointment or walk-in service.

Booking Policies

Read the Booking Terms & Conditions and Cancellation & Refund Policy alongside the written conditions for your own arrangements.